Q Will the Internet Rechartering application work through any Internet connection?
A Internet Rechartering is supported by Microsoft Internet Explorer version 5.5 or higher and no other browser provides full functionality. The system works with a minimum 56-KB dialup modem connection to the Internet. Faster connections such as DSL and cable will speed up data transmission from the Web site.
Q How does the unit get its access code for Internet Rechartering?
A The council provides it. The council prints the access code from PAS, Membership Reports, Recharter and General Ledger. Select the report called UCRS Access Code Report. The council decides the best method to distribute access codes to the units.
Q Can the access code the council gives a unit be used to see another unit's data?
A No. The access code is unique for each BSA unit and must be used in combination with the proper unit type (pack, troop, team, crew, or ship) and number.
Q Should the council prepare a charter renewal packet for each unit as it has in the past?
A Yes, and the council may decide to include elements of the Internet Rechartering process in the packet. For example, the packet may include the council's Web site address, instructions for linking to Internet Rechartering, and the timeframe for completing electronic renewals. It may also include the Internet Rechartering access code. Distribution and control of the access code is part of the council's charter renewal campaign plan. Other materials in the packet may be general BSA guidelines for unit charter renewal, extra forms, and a current unit roster. Keep in mind that the "manual" charter renewal application includes the member inventory worksheets.
Q What is the local council's role as far as support and administration for Internet Rechartering?
A The council serves as the "help desk" for its units using Internet Rechartering. Council staff must know how Internet Rechartering works. They will answer questions from units, referring to a Help file designed especially for council support. The council will administer the process by providing units with their respective access codes, monitoring unit activity, changing passwords, resetting data, and creating reports requested by council management for staff and commissioner use.
Q What about questions concerning unit-management software (UMS)?
A The council should be able to answer questions about uploading a UMS file to start the Internet Rechartering process. If there is a problem with a UMS file, however, it is the unit's responsibility to contact the vendor who sold and supports that product and request assistance.